1. Who we are
My Velvet Mirror (“Velvet Mirror,” “we,” “us”) provides adult-oriented romantic audio stories, reflective experiences, and related digital services (the “Services”).
2. Scope
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you:
- visit our website and landing pages,
- opt in to receive content,
- create or use an account (if available),
- interact with our emails, ads, or support.
3. Information we collect
We collect information in these categories:
A) Information you provide
- Contact information: email address (and optional name if provided)
- Account information: login identifiers and settings (if accounts are available)
- Experience inputs: selections, preferences, archetype-style choices, reflections, and responses you submit
- Communications: messages you send to support or through forms
B) Information collected automatically
- Device and connection data: IP address, device type, operating system, browser, language settings
- Usage data: pages viewed, links clicked, session timestamps, referral/source data
- Log and security data: error logs, fraud prevention signals
- Cookie/technology data: identifiers stored via cookies, pixels, SDKs, and similar tools (see Cookie Policy)
C) Payment and subscription data (if you purchase)
Payments are processed by third-party payment processors. We typically receive:
- subscription status (active/canceled),
- transaction IDs/receipts,
- billing country/state (as applicable),
- limited purchase metadata.
We do not receive full card numbers.
D) Information from third parties
We may receive information from:
- Advertising/measurement partners (e.g., attribution signals, aggregated campaign performance)
- Service providers that help us operate the Services (e.g., email deliverability signals, anti-fraud signals)
4. How we use information
We use information to:
- Provide and operate the Services (deliver content, enable features)
- Personalize experiences (based on your selections, preferences, and usage)
- Communicate with you (support, service notices, and marketing where permitted)
- Measure performance (analytics, attribution, QA)
- Improve and secure the Services (debugging, fraud prevention, enforcing Terms)
- Comply with law and protect rights and safety
5. Cookies, pixels, and advertising
We use cookies and similar technologies for essential site functions, analytics, and marketing measurement.
- See our Cookie Policy: /cookies
California and other U.S. states: we may use cookies/pixels for advertising measurement and interest-based advertising. You can manage cookie preferences through available site controls and browser tools.
UK/EU visitors: if applicable law requires consent for non-essential cookies, we will provide a consent mechanism. (If you later add a consent banner, this section remains accurate.)
6. How we share information
We share information only as needed with:
A) Service providers (processors)
Vendors that help operate the Services, such as:
- hosting and content delivery,
- databases and storage,
- email delivery and automation,
- analytics and performance measurement,
- customer support tools,
- payment processing,
- security and fraud prevention.
They are authorized to use information only to provide services to us.
B) Advertising/measurement partners
If enabled, we may share limited information (e.g., event data) with advertising platforms for measurement and campaign optimization.
C) Legal and safety
We may disclose information if we believe in good faith that disclosure is necessary to:
- comply with law, legal process, or government requests,
- enforce our Terms,
- protect rights, property, safety, or prevent fraud.
D) Business transfers
If we undergo a merger, acquisition, reorganization, or sale, information may be transferred as part of that transaction.
7. What we do not do
- We do not sell personal information for money.
- We do not intentionally collect personal information from individuals under 18.
8. Sensitive information
We are not trying to collect sensitive personal information (such as government ID numbers or medical diagnoses). Please do not submit sensitive details in free-text fields.
9. Data retention
We retain information only as long as needed to:
- provide the Services,
- maintain records for security, fraud prevention, and debugging,
- comply with legal obligations (e.g., accounting/tax),
- resolve disputes and enforce agreements.
10. Your privacy rights (U.S. + California)
Depending on your state, you may have rights to:
- Access: request a copy of personal information we hold about you
- Delete: request deletion of personal information
- Correct: request correction of inaccurate personal information
- Opt out: of certain uses such as interest-based advertising (where applicable)
California (CCPA/CPRA) disclosures
Categories of personal information collected (examples):
- Identifiers (email, device IDs)
- Internet or network activity (pages viewed, clicks)
- Approximate location (derived from IP)
- Commercial info (subscription status/receipts)
- Inferences (preferences derived from your selections)
Purposes: operating Services, personalization, analytics, marketing measurement, security, compliance.
“Sale” / “Sharing”: We do not sell personal information for money. If our use of certain advertising technologies is considered “sharing” for cross-context behavioral advertising under CPRA, you can limit it through cookie controls where available and browser-based controls.
Global Privacy Control (GPC): If you use a browser signal like GPC, we will treat it as a request to limit certain tracking to the extent required by applicable law and supported by our systems.
How to exercise rights: email Aurora@Myvelvetmirror.com.
11. Your rights (UK/EU visitors, if applicable)
If UK/EU laws apply, you may have rights including access, correction, deletion, restriction, objection, and portability. You may withdraw consent where processing is based on consent.
12. Data deletion
You can request deletion here: /data-deletion.
13. Security
We use reasonable safeguards designed to protect information. No method of transmission or storage is 100% secure.
14. International transfers
If you access the Services from outside the United States, information may be processed in the United States and other jurisdictions where our providers operate.
15. Children (18+ only)
The Services are intended for adults 18+. We do not knowingly collect information from anyone under 18.
16. Changes to this policy
We may update this policy from time to time. The Effective Date will be updated when changes are posted.
17. Contact
Email: Aurora@Myvelvetmirror.com
Related pages:
- Cookie Policy: /cookies
- Data Deletion: /data-deletion